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  • Boiler service in Cardiff

    Updated: April 9, 2024

    If you require Boiler service in Cardiff, you’ve landed on the perfect solution. Essentially, a boiler service entails various checks and tests conducted by a Gas Safe engineer. The primary goal is to ensure your boiler operates effectively and efficiently. A Gas Safe engineer will verify the correct gas pressure and flow, as well as inspect the flue and combustion of your boiler without fail.

    If you require Boiler service in Cardiff, you’ve found the ideal solution. In essence, a boiler service involves multiple checks and tests conducted by a Gas Safe engineer. The objective of this service is to guarantee the efficient and effective operation of your boiler. A Gas Safe engineer will meticulously check the correct gas pressure and flow, and also examine the flue and combustion of your boiler without fail.

    What is boiler service in Cardiff?

    Boiler servicing should occur annually to assess your boiler’s efficiency and prevent potential breakdowns. This practice is endorsed by boiler manufacturers. Remember, your boiler warranty becomes void if it isn’t serviced annually. Therefore, it’s crucial to have your boiler serviced each year.

    Boiler servicing must be conducted by a Gas Safe engineer; it cannot be done by yourself. In certain instances, you may require a boiler service certificate for your records. This certificate serves as proof that a Gas Safe registered engineer has performed the service and that your boiler is safe to operate. Only a Gas Safe engineer can issue this certificate.

    Whether you’re a homeowner or a landlord, it’s your responsibility to ensure your boiler is serviced annually by a Gas Safe engineer. For landlords, it’s imperative to maintain records of boiler servicing and other gas appliance checks in the form of a Gas Safety Certificate or CP12 certificate.

    What can happen if I don’t get my boiler serviced?

    Neglecting annual boiler servicing can result in several issues, some of which can be expensive to repair or pose a health risk. Carbon monoxide poisoning is a particularly serious concern that should not be underestimated, as it can endanger you and your family. Additionally, a boiler breakdown could leave you without hot water or heating for an extended period. These potential problems can be mitigated with a boiler service plan.

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    What is involved in a Boiler Service?

    When you enlist the services of a Gas Safe engineer, the following tasks will be carried out:

    Visual Inspection of Your Boiler:

    A Gas Safe registered engineer will conduct an initial inspection of your boiler, typically costing around £100. Both the boiler and its controls will be thoroughly examined to ensure proper functionality. During this visual assessment, the engineer will closely inspect for any vulnerabilities such as corrosion damage or leaks.

    Casing Removal:

    Following the external inspection, the boiler casing will be removed by the Gas Safe engineer. This allows for a detailed examination of the main components to ensure they are operating correctly. Other checks will also be performed after casing removal, including inspection of the main injector, heat exchanger, spark probe, and burner. Attempting to remove the boiler casing yourself is hazardous and should be avoided.

    Flue Check:

    The engineer will ensure that there are no obstructions in the flue terminals and that the flue is properly fitted. This check helps detect any potentially harmful emissions being discharged from your boiler.

    Gas Pressure Check:

    Optimal gas pressure is essential for your boiler’s operation. Inadequate gas pressure can prevent both taps and radiators from heating to the desired level. The gas pressure of your boiler will be examined to preempt any unexpected issues.

    Boiler Firing Test:

    This test is conducted to identify any operational faults that may exist within your boiler.

    Issuance of Report:

    Upon completion of the boiler service, you will receive a report detailing any identified issues with your boiler. This report may also include guidance on maintaining your boiler to ensure optimal effectiveness and efficiency.

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    How to know if my boiler needs servicing?

    Proper maintenance can extend the lifespan of your boiler up to 15 years. Regular boiler servicing plays a crucial role in achieving this longevity. Taking care of your boiler is essential for its overall health and performance.

    Ignoring signs that indicate your boiler needs servicing is not advisable. These signs may include:

    Loud Noises:

    While some boiler noise is normal, excessive noise could indicate issues such as wear and tear on the fan or pump. If your boiler is unusually loud, it’s time to schedule a service.

    Pilot Light Keeps Turning Off:

    A recurring issue with the pilot light indicates a problem with your boiler’s ignition system, signaling that your boiler is not functioning properly.

    Inefficient Performance: If your home remains cold despite the heating being on, it suggests inefficiency in your boiler’s operation. In such cases, a power flush may be necessary to restore optimal performance.

    Unusual Odor:

    An unusual odor emanating from your boiler could indicate a leak. Dark marks on the boiler casing may also be observed in the event of a leak. Immediate attention from a heating engineer is necessary in such instances.

    No Annual Service:

    It’s recommended to service your boiler annually to maintain its condition and efficiency. If a year has passed without servicing, it’s time to schedule a service to ensure your boiler remains in good working order. Regular servicing helps keep your boiler efficient and reliable.

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    Why a boiler service is important?

    A boiler service offers an essential opportunity for an engineer to detect any existing safety issues, such as a carbon monoxide leak. If you have any safety concerns regarding your boiler, it’s crucial to have a heating engineer inspect and service it. For instance, if you notice the flame is orange instead of blue, contacting a professional heating engineer is recommended, even if it’s not yet time for your annual service.

    Energy Efficiency:

    As boilers age, they can become less efficient, requiring more fuel and energy to heat your home. This can result in higher heating bills. However, an annual service ensures all components are operating at peak efficiency, helping to keep your heating costs low.

    Prevention of Breakdowns:

    Regular boiler servicing not only helps lower energy bills but also prevents potential breakdowns in your heating system before they occur. Addressing issues early on can save you from costly repairs down the line.


    Identifying boiler problems early can prevent the need for replacing entire components, which can be expensive. Instead, early detection allows for repairs to the damaged part, saving you money in the long run.

    Warranty Validity:

    Most boilers come with a manufacturer warranty ranging from 1 to 15 years. However, in many cases, this warranty is only valid if your boiler is serviced annually by a Gas Safe engineer. Regular servicing ensures your warranty remains valid, offering added peace of mind.

    When Should I Service My Boiler?

    Boiler servicing should occur annually to ensure your boiler and heating system are running efficiently and safely. Even if your boiler appears to be functioning properly, annual servicing is highly recommended to maintain its warranty validity.

    The optimal time for a boiler service is during the summer months. With reduced boiler usage during this season, scheduling a service ensures your boiler is prepared to provide hot water and heat when needed in winter. Additionally, as summer is typically an off-peak period, it’s easier to find and schedule an engineer for the service without hassle.

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    Boiler service in Cardiff

    How much does a boiler service plan cost?

    A boiler service plan can vary in price, ranging from £5.00 per month to over £60.00 per year for gas boilers, and from £7.00 per month to £90.00 per year for oil boilers. Despite its low cost, this plan enables you to maintain your boiler regularly, ensuring compliance with the manufacturer’s warranty if applicable. The primary objective of this plan is to complement your warranty, providing you with the best possible value for your boiler.

    Additionally, we offer customers a central heating care plan alongside the boiler service plan. For oil systems, this plan costs over £12.00 per month or £150.00 per year, while for gas systems, it is priced at £10.00 per month or £120.00 per year.

    The boiler service plans we offer:

    Gold plan

    • Our gold plan includes the following:
    • Hints and tips about ongoing maintenance
    • Yearly service maintenance
    • Repairs of up to £150.00 if needed
    • A team of skilled gas safe engineers
    • A boiler replacement of up to £800 when needed ( cost of installation is not included)

    Gold plus plan

    • Our gold plus plan includes the following:
    • An ongoing maintenance plan with tips and hints
    • Annual service provided
    • Repairs that can reach £150.00 if needed
    • Engineers who are gas safe registered
    • A boiler replacement of up to £800 when needed ( cost of installation is not included)
    • Looking after your central heating system.

    Why choose us for the job?

    • An excellent gas safe engineer would look after and service your system on yearly basis to ensure high efficiency.
    • You can include your central heating in the same package as well.
    • We use new parts for repairs, and where possible direct from the manufacturer!

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    How Long Can Boiler Service Take?

    A boiler service usually lasts for 30 minutes. However, the time might vary depending on various factors such as the type of boiler, brand and model.

    How often should a boiler be serviced?

    In order to make sure that your boiler is running safely and efficiently, it should be serviced as often as once a year. Not having your boiler serviced could lead to faults, higher energy bills and your warranty expiring early.

    Is it important to get a boiler serviced?

    Having an annual boiler service can ensure that any small issues with it are found and fixed before they develop to become bigger issues, which could result in your boiler breaking down altogether. A broken-down boiler is typically expensive to fix or could mean a new boiler if it can’t be fixed.

    What does a normal boiler service include?

    During a boiler service, the heating engineer would remove, inspect and clean the main components in the boiler to make sure that they are fit for purpose and have no noticeable defects. This will include the main burner, heat exchanger, flue ways, and ignition pins.

    What happens if I don’t service my boiler?

    Your boiler will become less efficient, consume more energy, and increase the risk of catastrophic failure as well.