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Updated: April 16, 2024

What are boiler fault codes?

Boiler fault codes are alphanumeric or numeric indicators generated by a boiler’s control system to communicate specific issues or malfunctions within the heating system. These codes help both homeowners and service professionals identify and diagnose problems quickly, allowing for efficient troubleshooting and repair.

Ferroli Boiler Error codes

Ferroli boilers are known for their excellent design which is aesthetically pleasing. However, boilers of top quality do something tend to have certain issues. On this page you will find the error codes or faults of Ferroli boilers and what they indicate, in addition to possible ways to fix these issues.

Dante Ferroli first established the company in 1955. The original head office is situated in San Bonifacio, close to the Italian city of Verona. Ferroli has a network of branches which operates in over 14 countries across Asia and Europe. That is why they are a well-known manufacturer in the heating industry.

Their main aim, for over 60, has been to lead an innovative approach in the heating industry and to manufacture appliances which are highly efficient, well-built and suitable to a wide range of specifications.

Ferroli takes great pride in their ability to provide fantastic service to its customers. In 2017, the Ferroli BlueHelix Tech 25C was voted to be the best boiler and as well as the Best Purchase in the Italian magazine of AltroConsumo.

Read more: The Best Brands of System Boilers & Pricing

Ferroli Boiler Error Codes / Fault codes List

What are Ferroli iBoiler Error Codes?

Ferroli Bluehelix Tech Error Codes

Fault CodeThe ProblemPossible cause
A01No burner ignitionNo gas or ignition – issue with detection electrode, faulty gas valve or insufficient gas supply pressure
A02Flame signal present with burner offElectrode error or PCB error
A05Fan errorNo 230V power supply or tachometric signal interrupted fan damaged or out of balance
A06No flame after the ignition phaseIonisation electrode fault – flame unstable or air/flue ducts obstructed or condensate trap or pipes blocked
F07 – F14 – A07High flue gas temperatureThe flue gas probe detects excessive temperature
F08 – A08Overtemperature protection interventionHeating sensor damaged – no water circulation in the system or air in the system
F09 – A09Overtemperature protection interventionReturn sensor damaged – no water circulation in the system or air in the system
F10 – A10Flow sensor errorSensor damaged – wiring shorted or wiring disconnected
F11 – A11Return sensor faultSensor damaged – wiring shorted or wiring disconnected
F12DHW sensor errorSensor damaged – wiring shorted or wiring disconnected
F13 – A13Flue probe faultProbe damaged – wiring shorted or wiring disconnected
A14Flue extraction duct safety device intervention
 
Fault F07 generated 3 times in the last 24 hours
F34Supply voltage under 170VElectric mains trouble
F37Incorrect system water pressurePressure too low – water pressure switch either damaged, blocked or not connected
F39Optional external probe errorProbe damaged or wiring shorted – probe disconnected after activating the outside temperature mode
F41Activation of maximum ELTA T protectionHeating sensor damaged, return sensor damaged, no water circulation as air in the system
F42 – A42Sensor control protection activationHeating sensor damaged, return sensor damaged or disconnected
F43Exchanger protection interventionNo system water circulation – air in system
A23 – A24 – A26 – F15 – F21 – F40 – F47 – F50 – F51 – F53Printed circuit board (PCB) parameter faultWrong PCB parameter setting
F56 – A56Calibration error/calibration procedure not completedIncorrect parameters electrode damaged or not correctly positioned
F61 – A61Printed circuit board (PCB) AGC01 errorPCB AGC01 internal error
A54 – A55 – A63Printed circuit board (PCB) AGC01 faultPCB AGC01 fault
F67Boiler chip card (BCC) service key connected
F68 – A68Boiler chip card (BCC) service key faultError loading BCC service key file
A62No communication between PCB and gas valvePCB not connected – valve damaged, replace the valve
A64Maximum number of consecutive resets exceededMaximum number of consecutive resets exceeded
F66Firmware not loaded successfully

Ferroli iBoiler Error Codes

Fault CodeThe Problem
A01Ignition error – possible electrode fault or power too low, no gas or excessive condensate level
A02Electrode or card error
A03Heating sensor damaged, no water circulation or air in the system
F04Wrong card parameter setting
F05Air pressure switch contact error – wrong flue baffle obstructed or not correctly sized
A06No flame after the ignition phase – low pressure in gas system burner minimum pressure setting
F07Air pressure switch error – contacts closed on activation of fan
A09Gas valve error – wiring could be disconnected or error with gas valve
F10Delivery sensor error, sensor damaged wiring shorted or disconnected
F11Domestic hot water (DHW) sensor error – sensor damaged, wiring shorted or disconnected
A15Fault F05 generated 5 times within the last 24 hours – possible error with the air pressure switch
A16Gas valve error – wiring disconnected or faulty gas valve
A23Card parameter error – possibly wrong card parameter setting
A24Card parameter error – possibly wrong card parameter setting
F34Supply voltage under 170V – electric mains error
F35Faulty mains frequency – electric mains error
F37Error with system water pressure, possible pressure too low or water pressure switch is damaged
F43Exchanger protection intervention – could be because no system water circulation or there’s air in the system
F50Controller DBM23B error – controller could have an internal error
F51Controller DBM23B error – controller could have an internal error

Read more: Combi boilers common faults  

Ferroli Modena HE Combi Error Codes

Fault CodeThe Problem
A01No burner ignition – possibly no gas, detection or ignition electrode fault, defective gas valve, incorrect inlet gas pressure
A02Flame detected with the burner off – possibly caused by ionisation, defective electrode or mainboard defective. Check the printed circuit board (PCB) or ionizing electrode wiring
A03High limit protection – flow temperature sensor not active, incorrectly located or no system circulation. Check the position of the flow sensor or check pump and radiator valves
A04Flue gas fault – could be because F07 happened 3 times in the last 24 hours – check the flue
A05Fan problem – tachometer signal interrupted for 1 hour or longer – check the wiring and the fan
A06No flame after ignition phase – possible causes: detection electrode fault, flame unstable, incorrect valve gas offset, flue gas circuit
A41Flow sensor disconnected – check the correct positioning and operation of the flow sensors
A42Flow sensor fault – sensor needs changing
F07High fume temperature – the exchanger probe detects an excessive temperature for over 2 minutes – check the exchanger.
F10Flow sensor fault – possible causes: sensor damaged, short-circuited or wiring broken check the wiring
F11Return sensor fault – sensor wiring shorted or broken – check the wiring
F12Domestic hot water (DHW) sensor fault – sensor damaged, wiring shorted or wiring disconnected – check the wiring
F13Exchange probe fault – wiring shorted or wiring broken – check wiring
F14Fan problem – tachometer signal interrupted fan connection. Fan damaged or debris in fan – check the wiring, the fan and clean debris
F15Supply voltage under 170v – electric supply problem – the electrical system needs checking
F34Irregular mains frequency – possible electric supply problem – the electrical system needs checking
F35Incorrect system water pressure – the possible cause is pressure too low or sensor damaged – the system may need filling or check the sensor
F37External probe fault sensor damaged or short-circuited – check the wiring
F39Exchanger protection activation – possibly caused by no system circulation, the air in the system or sensor damaged
F43Flow sensor fault – sensor damaged – sensor needs changing
F52Controller 041049G0 fault – controller internal error
A61No communication between controller and gas valve controller – could not be connected or valve damaged
A62Controller 041049G – internal error
A63 – A64 – F66 Controller DBM12 fault

Read about: Intergas Boiler Error Codes / Fault

Ferroli Modena HE System Error Codes

Fault CodeThe Problem
A01No burner ignition – possible electrode error, defective gas valve or incorrect inlet gas pressure
A02Flame detected with the burner off – electrode defective main board defective
A03High limit protection – possible flow temperature sensor not active or incorrectly located, no system circulation
A04Flue gas fault – fault F07 happened 3 times in the last 24 hours
A05Fan error – tachometer signal interrupted for 1 hour or longer
A06No flame after the ignition phase – electrode error, flame unstable, incorrect valve gas offset or flue gas circuit obstructed
A41Flow sensor error – sensor disconnected
A42Flow sensor error – sensor damaged
F07High fume temperature – the exchanger probe detects an excessive temperature
F10Flow sensor error – sensor damaged, short-circuited, sensor damaged or wiring broken
F11Return sensor error – t-sensor damaged, short-circuited, sensor damaged or wiring broken
F13Exchanger probe error – t-sensor damaged, short-circuited, sensor damaged or wiring broke
F14Flow sensor error – t-sensor damaged, short-circuited, sensor damaged or wiring broken
F15Fan problem – tachometer signal interrupted fan connection or damaged debris in fan. You need to check and clean fan debris
F34Supply voltage under 170v – electric supply error
F35Irregular mains frequency – electric supply problem
F37Incorrect system water pressure error – possible sensor damaged or pressure too low
F43Exchanger protection activation – no system circulation air in the system
F52Flow sensor – fault sensor damaged
A61Controller ABM03B error – controller has an internal error
A62No communication between controller and gas valve – controller not connected or valve damaged
A63 – A64 – F66Controller ABM03B error – controller internal error

Read about: Ravenheat Boilers Error Codes / Fault Codes List

Ferroli Discontinued Boiler Error Codes of:

  • DOMIcondens HE 26 C
  • OPTIMAX HE PLUS 31C boiler
  • OPTIMAX HE PLUS 38C boiler.
BoilersFault CodeThe Problem
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31CA01No burner ignition
OPTIMAX HE PLUS 38CA01The burner fails to light
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA02Flame present signal with burner off, possible electrical fault
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA03Over-temperature protection activation
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31CA04Fume thermostat fault
OPTIMAX HE PLUS 38CA04Fume extraction duct safety device activation
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31CA05Fan fault or fume pressure switch fault
OPTIMAX HE PLUS 38CA05Fan protection activated
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA06No flame after the ignition phase
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF07High fume temperature
DOMIcondens HE 26 CF07Card parameter
DOMIcondens HE 26 CA09Gas value fault
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF10Delivery sensor 1 fault
DOMIcondens HE 26 CF11DHW sensor fault
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF11Return sensor fault
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF13Fume sensor fault
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF14Delivery sensor 2 fault
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF15Fan fault
DOMIcondens HE 26 CA16Gas valve fault
DOMIcondens HE 26 CF20Combustion control fault
DOMIcondens HE 26 CA21Poor combustion fail
DOMIcondens HE 26 CA23Set nominal system water pressure not reached within 4 minutes
DOMIcondens HE 26 CA244 fillings within 24 hours
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA34Supply voltage under 170V / 180V
DOMIcondens HE 26 CA35Faulty mains frequency
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA35Mains frequency anomaly
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA37Incorrect system water pressure
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA39External probe fault
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA41Sensor positioning
DOMIcondens HE 26 C / OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CF42Heating sensor fault
DOMIcondens HE 26 CA43Exchange protection activation
DOMIcondens HE 26 CA50Gas valve fault
DOMIcondens HE 26 CA51Poor combustion fault
OPTIMAX HE PLUS 31C boiler / OPTIMAX HE PLUS 38CA62No communication between electronic controller and gas valve  

However, in some cases, getting a new boiler might be more cost-effective than getting your old boiler fixed. Some issues might be costly to fix. What is more, a new boiler will probably be more efficient and can help you save both money and energy. That is why getting a new boiler is a good investment in the long run.

Read about: Common Sime Boiler Error Codes

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How to reset a Ferroli Boiler?

Resetting a Ferroli boiler is a common procedure to address certain issues or errors. Here are general steps to reset a Ferroli boiler:

  1. Locate the Reset Button:
    • Find the reset button on your Ferroli boiler. This button is often on the control panel or near the display.
  2. Turn Off the Boiler:
    • Switch off the boiler using the main power switch or by turning off the electricity supply to the unit.
  3. Wait for a Few Seconds:
    • Allow the boiler to remain off for about 10-15 seconds. This brief pause helps reset the internal electronics.
  4. Press and Hold the Reset Button:
    • Press and hold the reset button. While holding it down, turn the boiler back on.
  5. Continue Holding Until Reset:
    • Keep the reset button pressed until you see a change in the display or until the boiler goes through its reset sequence. This may take a few seconds.
  6. Release the Reset Button:
    • Once the reset process is complete, release the reset button.
  7. Monitor the Boiler:
    • Observe the boiler’s operation to see if the issue has been resolved. Check for any error codes or fault indicators.
Ferroli Boiler Error Codes / Fault codes List

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Get a quote from smartadapt. We have a large range of products and our staff of Gas Safe engineers provides an excellent service that is both professional and reliable. In addition, we can help you get the boiler that best fits your house and heat requirements.

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FAQs

Do Ferroli still make boilers?

Italian boiler manufacturer Ferroli has been at the leading edge of heating appliance design and development for more than half a century and now operates in over 100 countries worldwide.

Why won’t my Ferroli boiler fire up?

If your boiler is failing to fire up and just going into lock-out, it can be a problem with the PCB (printed circuit board), but you can check this by testing with a vault meter to see if electricity is reaching the PCB whilst still remaining unresponsive.

What pressure should my Ferroli boiler be?

Your boiler gauge should show that the boiler pressure is between 1.0 and 2.0. If the pressure drops below 1.0, then you’ll need to repressurise it.