Vaillant F27 Fault Code: Causes & What to Do
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Vaillant F27 fault code? F27 means the boiler has detected a flame signal when the burner should be switched off.
Vaillant lists a gas solenoid valve that is not fully leak-tight and a defective PCB as possible causes. Professional fault-finding information also shows that the flame-detection system may need checking before any component is replaced.
This is not a fault to investigate by opening the boiler yourself. Record the code and arrange professional diagnosis if it returns.
Vaillant describes F27 as:
A flame signal has been detected while the burner is off.
In normal operation, the boiler should only detect a flame when the burner has been instructed to operate.
If the electronics receive a flame signal at the wrong point in the operating sequence, the boiler can shut down and display F27.
Some Vaillant technical manuals describe the condition as a flame simulation or a fault in flame detection.
This may leave you with:
There are very few homeowner checks required for F27.
You can safely:
Do not remove the boiler casing or attempt to inspect the gas valve, electrodes, wiring or PCB.
Vaillant lists a gas solenoid valve that is not leak-tight as one possible cause of F27.
The gas valve controls the flow of gas to the burner. When the burner is switched off, the valve should close correctly.
If professional testing finds that the valve is allowing gas through when it should be closed, this can create an abnormal flame condition and trigger the fault.
This requires specialist testing.
Do not attempt to test, adjust or replace a boiler gas valve yourself.
A gas valve should also not be replaced purely because F27 appears on the display. It needs to be tested first.
The PCB is the boiler’s printed circuit board and helps control the burner, gas valve, ignition sequence and flame monitoring.
Vaillant lists a defective PCB as another possible cause of F27.
However, this does not mean F27 automatically requires an expensive new circuit board.
The gas valve, flame-detection system, electrical connections and operating sequence should be checked before the PCB is condemned.
If you want to understand this component in more detail, see:
Boiler PCB Faults: Signs, Causes & Diagnosis
Vaillant’s professional fault-finding guidance also refers to flame detection and the electrode when diagnosing recurring F27 faults.
The boiler uses its flame-detection system to confirm whether a flame is genuinely present.
If the electronics receive an incorrect flame signal at the wrong stage of operation, the fault may involve the flame-monitoring circuit rather than an actual continuing flame.
This is why a competent engineer needs to distinguish between:
Diagnostic point: the F27 code describes what the boiler has detected. It does not prove which component has failed.
Not necessarily.
F27 is a boiler fault relating to an unexpected flame signal. It does not automatically mean gas is leaking into your home.
However, because Vaillant lists a gas valve that is not leak-tight as one possible cause, the boiler should be professionally checked rather than repeatedly reset.
If you actually smell gas or suspect a gas escape, treat that as a separate gas emergency.
In Great Britain, call the National Gas Emergency Service on 0800 111 999.
If the user manual for your particular Vaillant boiler allows a normal reset, you can follow that procedure.
Write down the F27 code before resetting it.
A reset may temporarily restore operation, but it does not repair a gas-valve, flame-detection or PCB fault.
If F27 returns, stop repeatedly resetting the boiler and arrange fault diagnosis.
If your boiler continually starts and then locks out again, also see:
Boiler Keeps Turning Off? Causes & What to Do
These two faults both involve flame operation, but they describe very different conditions.
So F27 relates to an unexpected flame signal, while F28 relates to unsuccessful ignition.
If your boiler actually shows F28, see:
Vaillant F28 Fault Code: Causes & What to Do
F29 is another flame-related Vaillant fault, but again it means something different.
F29 can therefore be connected with issues such as gas supply, flue-gas recirculation, blocked condensate drainage or ignition problems.
The exact code shown on the display is important when diagnosing the boiler.
F27 and F62 can both involve the gas valve or boiler electronics, but they identify different detected conditions.
F27 means the boiler has detected a flame signal while the burner is supposed to be off.
F62 means flame switch-off has been detected after a delay.
Vaillant lists the gas valve and PCB among possible causes of both faults, but the diagnostic sequence is not identical.
Do not assume that because the same component appears on two fault-code lists, it definitely needs replacing.
Yes. Vaillant officially lists a defective PCB as one possible cause.
The PCB processes flame information and controls other components involved in combustion.
However, replacing a PCB without first checking the gas valve and flame-detection system can be an expensive guess.
A proper diagnosis should establish whether the incorrect signal originates from the PCB or from another component.
Yes.
Vaillant lists a gas solenoid valve that is not leak-tight as one of the primary possible causes of F27.
Vaillant’s professional guidance recommends that an engineer carry out the appropriate gas-valve tightness checks before deciding whether it needs replacement.
This is gas work and is not a homeowner test.
The ignition and flame-detection system may form part of the diagnostic process.
Vaillant’s professional guidance notes that if F27 continues to appear at the wrong stage of the lighting sequence after other checks, the PCB or electrode may require further investigation.
Again, this should be confirmed through testing rather than replacing the electrode based on the fault code alone.
F27 is not a low-water-pressure fault.
Vaillant’s main low-pressure fault is F22.
If your boiler pressure is also low, that may be a separate issue that should be reported alongside the F27 code.
For recurring pressure loss, see:
Why Does My Boiler Pressure Keep Dropping?
No internal F27 repair should be attempted by a homeowner.
You can:
You should not:
An engineer should confirm what is causing the unexpected flame signal before replacing components.
Depending on the boiler model and symptoms, diagnosis may involve checking:
Engineer point: an F27 code should lead to testing, not automatic replacement of the gas valve or PCB.
If F27 disappears after resetting but later returns, the underlying fault may still be present.
When booking an engineer, note:
This information can help establish where in the operating sequence the fault occurs.
There is no useful single F27 repair price because the cost depends on what diagnosis finds.
A repair could involve:
The parts and labour involved differ significantly between these possibilities.
For this reason, the boiler should be tested first and the confirmed repair priced afterwards.
No.
An F27 fault alone does not mean the appliance needs replacing.
A confirmed gas-valve, PCB or flame-detection fault may be repairable.
Replacement becomes worth comparing when the appliance is older, has several other significant faults or the overall condition makes another major repair difficult to justify.
If you are comparing the options, see:
Arrange professional diagnosis if:
For professional boiler fault diagnosis, visit:
F27 itself does not automatically mean there is a gas leak in your property.
However, if you smell gas or suspect a gas escape, do not continue resetting or operating the appliance.
In Great Britain, call the National Gas Emergency Service immediately on 0800 111 999.
If you’re in Cardiff and your Vaillant boiler is displaying F27, repeatedly locking out or has a suspected flame-detection, gas-valve or PCB fault, visit:
When booking, tell us:
F27 means the boiler has detected a flame signal when the burner should be switched off.
Vaillant lists a gas solenoid valve that is not leak-tight and a defective PCB as possible causes. The flame-detection system may also need checking during professional diagnosis.
No. A gas-valve problem is one possible cause, but the PCB and flame-detection system can also be involved. The valve should be professionally tested before it is replaced.
Yes. Vaillant officially lists a defective PCB as one possible cause, but the other relevant components should be tested before replacing it.
If your Vaillant user instructions allow a normal reset, you can follow that procedure. If F27 returns, arrange professional diagnosis instead of repeatedly resetting the appliance.
F27 involves abnormal flame detection and can be associated with the gas valve or boiler electronics. Do not remove the casing or bypass the fault. Have a recurring F27 fault professionally investigated.
Not automatically. F27 is an appliance fault code. If you can actually smell gas or suspect a gas escape, call the National Gas Emergency Service on 0800 111 999.
Let’s Heat can diagnose Vaillant F27 faults, recurring boiler lockouts, flame-detection problems and suspected gas-valve or PCB faults.
You do not need to identify the failed component yourself before booking.
This guide has been checked against current Vaillant fault-code information, Vaillant professional fault-finding guidance and HSE gas-safety guidance.
Vaillant – Official Boiler Fault Codes
Mo Alwadi is Renewable Manager at Let’s Heat and a Gas Safe registered engineer (registration no. 977042), with experience in domestic heating and air conditioning. He contributes technical guidance on boiler installation, boiler replacement, heating systems, air conditioning and home energy solutions, helping UK homeowners understand their options and make informed decisions.
View all posts by Mo Alwadi →
